Account Manager

Job Summary

A company is looking for an Account Manager to provide exceptional support and implementation services to healthcare clients.

Key Responsibilities

• Manage and resolve client support tickets related to safety software platforms
• Provide expert troubleshooting for technical and user-related issues
• Deliver client training on platform features to enhance user adoption

Required Qualifications

• Bachelor's Degree or equivalent education/training
• 3+ years of experience in a client-facing role, preferably in a healthcare organization
• Proficiency with Microsoft Office applications
• Experience in customer service or project management is preferred
• Higher level Excel skills are preferred