B2B Account Support Specialist

Job Summary

A company is looking for a B2B Account Support Specialist (Indirect).

Key Responsibilities

• Guide the customer order experience from start to finish, including order entry and product suggestions
• Ensure timely delivery by coordinating with supply chain and distribution teams
• Resolve client issues and maintain accurate customer records in CRM or ERP systems

Required Qualifications

• Experience in Account Management or B2B Customer Service preferred
• Proficiency with Microsoft Office Suite; Salesforce experience is a plus
• Ability to solve problems independently using existing procedures
• Strong organizational skills and ability to manage time effectively
• Remote position with occasional travel opportunities offered