Customer Success Specialist

Job Summary

A company is looking for a Customer Success Specialist to join their Account Management team.

Key Responsibilities

• Manage existing physician accounts and secure renewals while upselling additional products
• Onboard new accounts and ensure prompt setup
• Utilize CRM tools for record keeping and collaborate with various departments

Required Qualifications

• 1-3 years of sales account management experience, preferably in the healthcare industry
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Detail-oriented with a commitment to follow through on deliverables
• Experience with CRM systems, preferably Salesforce
• Bachelor's degree