Account Specialist

Job Summary

A company is looking for an Account Specialist to support customer account growth and retention.

Key Responsibilities

• Support customer engagement planning, renewal tracking, and communications for assigned accounts
• Prepare reports and meeting notes to facilitate proactive outreach and risk mitigation
• Collaborate with internal teams to identify risks and ensure account health

Required Qualifications

• 2+ years of experience in customer-facing roles (support, sales, renewals, or success)
• Bachelor's degree or equivalent work experience
• Experience managing tasks or projects in a fast-paced environment
• Familiarity with customer lifecycle or account management processes
• Exposure to SaaS or subscription-based business models