Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Serve as the main point of contact for technical escalations and customer communications
• Host regular customer-facing meetings to maintain relationships and promote proactive support
• Collaborate with internal teams to ensure customer satisfaction and resolution of issues

Required Qualifications

• Previous experience in escalation management for high-impact accounts
• Experience using Salesforce or other customer management tools
• Proven ability to coordinate with multiple cross-functional teams
• Experience running customer-facing meetings
• Proficiency in Microsoft Office Suite