Customer Success Account Manager

Job Summary

A company is looking for a Remote Customer Success Account Manager.

Key Responsibilities

• Manage customer relationships and drive revenue growth while ensuring operational excellence
• Handle customer portfolios and introduce new products
• Conduct regular business review meetings and track operational issues and performance problems

Required Qualifications

• Prior Account Management or Customer Support experience
• Experience in supply chain management, procurement, warehousing, inventory, logistics, and transportation
• Conflict resolution and accountability management skills
• Project management and cross-functional coordination experience