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Client Success Manager

7/11/2025

N/A

Job Summary

A company is looking for a Client Success Manager (Emerging Accounts).

Key Responsibilities
  • Drive revenue through best-practice enrollment communications and achieve annual enrollment goals for clients
  • Manage long-term client relationships to ensure 100% retention and high satisfaction scores
  • Advocate for clients to fulfill sales references and expand product offerings
Required Qualifications
  • 2+ years of experience in small business account management
  • Ability to build trusted relationships at all organizational levels
  • Expertise in product knowledge and understanding of common use cases
  • Experience navigating complex client relationships and influencing best practices
  • Operational mindset with a focus on improving processes for scalability

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