Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to join their Customer Success team.

Key Responsibilities

• Act as the primary liaison between clients and the company, ensuring customer satisfaction and success
• Collaborate with sales, engineering, product, and business strategy teams to manage client relationships
• Gather customer feedback and provide practical solutions to enhance client experiences

Required Qualifications

• Experience in a client-facing role, preferably in a technical or account management capacity
• Strong understanding of data analysis and its application in transportation solutions
• Ability to work collaboratively across various teams and manage diverse relationships
• Creative problem-solving skills to address client needs and challenges
• Proven track record of achieving shared goals and delivering results