Patient Relations Coordinator

Job Summary

A company is looking for a Coordinator, Patient Relations.

Key Responsibilities

• Resolve complaints and concerns by communicating with patients, family members, staff, and providers
• Investigate complaints and collaborate with staff and management to provide resolutions
• Input data into complaint management software and present high-level complaints to management

Required Qualifications

• Associates Degree required; Bachelor's degree preferred
• 3 years of healthcare experience preferred
• Working knowledge of Microsoft Office
• Knowledge of medical terminology preferred
• Strong data management and entry skills