Patient Scheduler

Job Summary

A company is looking for a Patient Scheduler to join their GI Tumor & Endocrine Surgery team.

Key Responsibilities

• Manage inbound calls, assist callers, and schedule patient appointments in EPIC
• Coordinate referrals and authorizations, retrieve medical records, and maintain scheduling accuracy
• Follow HIPAA guidelines and provide cross-coverage for other scheduling roles as needed

Required Qualifications

• High school diploma or equivalent with a minimum of 2 years' experience in a healthcare setting
• Exposure to complex patient scheduling in an electronic medical record system; bachelor's degree and/or EPIC experience preferred
• Proficiency in MS Office Suite applications
• Broad knowledge of medical practice operations and medical terminology
• Familiarity with insurance plans, ICD-10/CPT coding, and prior authorization requirements is a plus