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Patient Services Representative

7/11/2025

No location specified

Job Summary

A company is looking for a Patient Services Representative.

Key Responsibilities
  • Handle inbound phone inquiries and determine eligibility for support programs
  • Process orders, resolve claim denials, and ensure necessary documentation is complete
  • Provide exceptional customer service and report trends or delays to management
Required Qualifications
  • High school diploma or GED required
  • Minimum of three years of experience in customer service or related fields
  • Equivalent combination of education and experience will be considered; a bachelor's degree is preferred
  • General knowledge of the healthcare industry is preferred
  • Proficiency in Microsoft Excel, Outlook, and Word

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