Job Summary
A company is looking for a Patient Services Representative.
Key Responsibilities
- Handle inbound phone inquiries and determine eligibility for support programs
- Process orders, resolve claim denials, and ensure necessary documentation is complete
- Provide exceptional customer service and report trends or delays to management
Required Qualifications
- High school diploma or GED required
- Minimum of three years of experience in customer service or related fields
- Equivalent combination of education and experience will be considered; a bachelor's degree is preferred
- General knowledge of the healthcare industry is preferred
- Proficiency in Microsoft Excel, Outlook, and Word
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