Job Summary
A company is looking for a Payroll Support Specialist.
Key Responsibilities
- Provide exceptional email and phone support to clients regarding payroll software
- Research and resolve complex payroll-related inquiries and issues
- Assist clients in integrating and utilizing payroll software effectively
Required Qualifications
- Ability to engage in phone conversations for extended periods
- Passion for customer care and ensuring client satisfaction
- Willingness to learn about payroll processes; prior experience is a plus
- Tech-savvy with the ability to quickly learn various software applications
- Typing speed of 60+ words per minute
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