Payroll Support Specialist

Job Summary

A company is looking for a Payroll Support Specialist to provide technical and payroll processing support to the PR Services team.

Key Responsibilities

• Act as a technical resource regarding systems, processes, procedures, and compliance
• Provide frontline support to processors and specialists on complex configuration and service-related questions
• Participate in root cause analysis and develop innovative solutions to enhance service quality

Required Qualifications

• Associate's degree
• CPP and Workday Payroll Certification required within 12 months of employment
• 3+ years of experience in addressing complex customer service issues or account management
• Proficient in MS Word, Excel, & PowerPoint
• Solid understanding of tax requirements and garnishment regulations (specific to certain roles)