Process Optimization Manager

Job Summary

A company is looking for a Strategic Implementation & Process Optimization Manager.

Key Responsibilities

• Lead cross-functional project teams and manage multiple projects and programs simultaneously
• Develop and execute comprehensive implementation plans, overseeing launch and post-launch activities
• Collaborate with leadership to maintain strategic alignment and communicate project status

Required Qualifications

• Strong background in process improvement/optimization (e.g., Lean, Six Sigma)
• Proven ability to manage end-to-end program/project delivery
• Excellent strategic, analytical, and critical thinking capabilities
• Experience in tech companies (e.g., Amazon, Google, Meta, Microsoft, PayPal) is highly valued
• Background in Trust & Safety or Operations Excellence is a plus