Provider Relations Representative

Job Summary

A company is looking for a Provider Relations Representative I.

Key Responsibilities

• Initiates phone calls to customers to confirm receipt of mailings and request action
• Provides timely responses and resolutions for all provider-initiated inquiries
• Reviews and analyzes documentation and claim data to determine validity and proper action

Required Qualifications

• High school diploma, GED, or equivalent work experience
• 2+ years of experience in claims processing or customer service in a related field
• Proficient in Microsoft Word
• Ability to multi-task and prioritize effectively
• Primarily sedentary work with the ability to maintain a secure work area and high-speed internet access