Software Support Specialist

Job Summary

A company is looking for a Software Support Specialist.

Key Responsibilities

• Analyze and evaluate application behavior while collaborating with the software development team and end users
• Perform EDI system configuration and integrations for B2B data exchange
• Assist in troubleshooting efforts and maintain documentation for knowledge management

Required Qualifications

• 3 to 5 years of experience in software support, reporting services, and B2B data management systems
• College diploma or university degree in computer science or software engineering, or equivalent work experience
• Working knowledge of programming languages, including C# and T-SQL
• Experience with Microsoft SQL Server and integrated development environments like Microsoft Visual Studio
• Familiarity with XML, XSLT, and EDI