Remote Call Center Scheduler

Job Summary

A company is looking for a Call Center Scheduler to support scheduling for healthcare services remotely.

Key Responsibilities

• Answer inbound patient scheduling calls and address concerns effectively
• Schedule, re-schedule, and cancel patient appointments accurately
• Collect and enter patient demographic and insurance information

Required Qualifications

• High School Diploma required; Associate or Bachelor's degree preferred
• One year of previous call center or customer service experience required
• Basic healthcare knowledge preferred
• Experience in a medical setting with knowledge of insurance verification preferred
• Ability to type a minimum of 25 WPM preferred