Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:

• Answer incoming calls in a busy phone queue promptly and courteously
• Transfer calls within the system to the appropriate team members or departments
• Process payments accurately and securely over the phone

Qualifications:

• High school diploma required
• Minimum two years of experience in patient/customer service required
• Minimum two years of healthcare/medical office experience required
• Proficiency in Microsoft Word and Excel, with typing speed of at least 40 WPM
• Knowledge of medical terminology and/or medical claims is preferred