Remote Customer Service Representative

Job Summary

A company is looking for a Call for Release - Customer Service Representative (Southwest) Remote.

Key Responsibilities

• Coordinate the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies
• Maintain accurate vehicle files and provide outstanding customer service in a fast-paced environment
• Meet daily performance goals, including making over 100 calls and processing more than 60 live lots daily

Required Qualifications

• Minimum of one year of office support experience in a customer service role
• High school diploma or GED
• Typing speed of 45 WPM and familiarity with basic 10-key
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Bilingual skills are a plus