Inbound Retention Specialist

Job Summary

A company is looking for an Inbound Retention Specialist - Sales - US Remote - Western Region.

Key Responsibilities

• Manage inbound calls and inquiries from customers to retain their business
• Utilize sales techniques to upsell and cross-sell products and services
• Document customer interactions and maintain accurate records in the system

Required Qualifications

• High school diploma or equivalent; some college preferred
• Experience in sales or customer service roles
• Ability to work independently in a remote environment
• Familiarity with CRM software and sales tracking tools
• Willingness to work flexible hours, including evenings and weekends