Remote Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Work from Home.

Key Responsibilities

• Handle a high volume of inbound customer inquiries and assist with orders and accounts
• Provide personalized customer experiences while promoting additional products
• Confirm refunds, take payments, place orders, and analyze account data

Required Qualifications, Training, and Education

• Ability to problem solve and de-escalate situations in a high-paced environment
• Experience working in a virtual environment with a structured schedule
• Proficiency in navigating multiple systems and screens
• Must have a self-provided computer with a compatible operating system and high-speed internet
• Availability to work weekends, holidays, and additional hours as needed