Remote Healthcare Call Center Rep

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

• Manage incoming calls regarding benefits, enrollment, eligibility, invoicing, and claims
• Explain Medicare Part D and Part C Medicare Advantage Programs, addressing customer inquiries
• Utilize multiple client systems to resolve member issues and provide accurate information

Required Qualifications

• High school diploma, GED, or college degree
• Successful completion of a customer service assessment and typing test
• Must complete a mandatory paid training program with 100% attendance
• Successful completion of a background check is required
• Must have a home internet connection meeting specified speed requirements