Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
• Make outbound calls to Patients/Healthcare Providers to address inquiries and complete required documentation
• Utilize training and resources to assist with patient/HCP program-related questions and ensure timely application processing

Required Qualifications and Education

• High School Diploma or equivalent required
• 1-2 years of customer service experience required, preferably in hospitality, retail, or pharmaceuticals
• Call center experience preferred but not required
• Must successfully pass typing and customer service assessments
• Dedicated home workspace and established internet connectivity required