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Remote Healthcare Customer Service Representative

7/11/2025

Remote

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities
  • Answer high-volume inbound customer calls for a Patient Assistance Program
  • Make outbound calls to assist Patients/Health Care Providers with inquiries and application documentation
  • Utilize training and resources to address patient/HCP program-related questions and complete necessary documentation
Required Qualifications, Training, and Education
  • Flexibility to work assigned shifts between 8:00am - 8:00pm EST, Monday - Friday
  • Completion of a 5-week training program
  • Ability to handle high-volume inbound calls
  • Experience in customer service, preferably in a healthcare setting
  • Familiarity with application processes and documentation in a call center environment

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