Remote Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments
• Document and relay patient information according to practice guidelines while ensuring timely resolution of patient issues
• Participate in training sessions and assist in the orientation of new personnel while adapting to departmental needs

Required Qualifications

• Minimum of a High School diploma/GED
• Strong computer skills, including knowledge of Microsoft Office applications
• Ability to explain complicated healthcare issues with empathy
• Experience using multiple advanced communication tools
• Effective interpersonal skills in a team environment