Renewals Representative

Job Summary

A company is looking for a Renewals Representative to manage customer renewals and relationships effectively.

Key Responsibilities

• Ensure a seamless renewal process for clients, maintaining revenue levels
• Lead the renewal process for subscriptions, maintenance, and services, collaborating with the Sales team
• Proactively negotiate renewals and manage customer relationships to mitigate risks

Required Qualifications

• 1+ years in account management, customer success, renewals, or sales
• Experience in driving the renewals process and achieving metrics
• Strong negotiation skills with a strategic mindset
• Ability to manage the renewal cycle effectively
• Proven ability to build and maintain strategic customer relationships