Retention Sales Associate

Job Summary

A company is looking for a Virtual Retention Sales Representative.

Key Responsibilities

• Support customer retention by addressing service disconnection requests and resolving outstanding issues
• Encourage retention through proactive outreach and upselling additional products to meet customer needs
• Meet or exceed budgeted retention goals while promoting customer satisfaction and contract renewals

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Ability to work independently with minimal supervision
• Must reside in the specified states within the company's West Division
• Home office setup including reliable internet service and a quiet workspace