Senior Business Operations Manager

Job Summary

A company is looking for a Senior Business Operations Manager, Delivery Services.

Key Responsibilities

• Oversee and improve sales operations for market research professional services
• Build and maintain workforce management models for optimal staffing and resource allocation
• Prepare and publish reports on revenue, staffing, and utilization metrics

Required Qualifications

• 7+ years of experience in sales operations, revenue operations, or professional services operations
• Bachelor's degree in Business, Finance, Operations, or a related field; MBA is a plus
• Proficiency with Salesforce, Clockify, and advanced Excel/Google Sheets
• Experience in building and maintaining workforce management models
• Demonstrated success in optimizing and automating operational processes