Senior Consultant - MedTech Complaints

Job Summary

A company is looking for a Senior Consultant - MedTech QMS Complaints.

Key Responsibilities

• Review and analyze existing customer business processes to identify key steps, gaps, and requirements
• Lead QMS Complaints implementation workstreams for MedTech Quality Management solutions
• Act as the primary customer liaison, managing communication between implementation teams and stakeholders

Required Qualifications

• 8+ years of experience in Project Management, GMP Systems ownership, or Software Consulting
• 4+ years of experience in Complaints Management for Medical Devices
• Strong understanding of FDA, EU MDR/IVDR requirements, and reporting
• Knowledge of ISO 13485, FDA 21CFR regulations, and GxP principles
• Proven track record in leading implementation or IT operations as a consultant or business analyst