Senior Customer Service Representative

Job Summary

A company is looking for a Senior Representative, Customer Service Operations.

Key Responsibilities

• Provide outstanding customer service and support improvements in operational execution
• Manage customer account activities, including order fulfillment and complaint resolution
• Collaborate with cross-functional teams to enhance customer service and operational performance

Required Qualifications

• 3-6 years of experience preferred
• High School Diploma, GED, or equivalent work experience preferred
• Prior experience using Microsoft Office systems preferred
• Prior customer service experience preferred