Senior Customer Success Manager

Job Summary

A company is looking for a Senior AI Customer Success Manager to elevate client satisfaction and drive success for customers.

Key Responsibilities:

• Build and maintain strong client relationships
• Serve as the main contact for customer inquiries and escalations
• Collaborate with internal teams to align goals and ensure success

Qualifications:

• Bachelor's degree in Business or related field
• 5+ years in customer success or account management
• Strong understanding of customer success best practices
• Proficient in CRM and customer success tools
• Experience in a SaaS environment preferred