Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

• Build and maintain strong, long-term relationships with customers and internal stakeholders
• Lead customer meetings and monitor account health to ensure continued adoption and alignment with customer objectives
• Mentor Customer Success Managers and lead initiatives for team growth and change

Required Qualifications

• 5+ years of experience in a customer success, account management, or similar role
• Strong understanding of customer success methodologies and the ability to map business requirements to product capabilities
• Technical knowledge of relevant products and services, or a willingness to learn
• Professional proficiency in English and Hebrew, both verbal and written
• Highly organized with strong project management skills