COBRA Services Specialist

Job Summary

A company is looking for a COBRA Employer Services Specialist.

Key Responsibilities

• Oversee day-to-day COBRA administration for Employers and Partners
• Respond to inbound inquiries and manage the annual renewal process
• Act as a liaison between clients and internal teams to resolve escalations and ensure compliance with regulations

Required Qualifications, Training, and Education

• Experience with COBRA administration and related tools is a plus
• Willingness to work specified hours, including possible holidays and overtime
• Demonstrated customer service experience
• Familiarity with Employer Group's Plan designs and File Schedules
• Ability to maintain compliance with HIPAA, HITECH, and other regulations