Senior Manager, Customer Renewals

Job Summary

A company is looking for a Senior Manager, Customer Renewals.

Key Responsibilities

• Build and manage the Commercial/Enterprise renewals team while developing retention strategies
• Collaborate with senior leadership to set targets and report on team performance
• Forecast revenue and create effective processes to drive customer success and retention

Required Qualifications

• 8+ years in Customer Renewals, Account Management, or related role
• 4+ years of experience in a management or people-leader role
• Demonstrated success in leading geographically dispersed teams
• Experience in creating and implementing renewal strategies
• Strong executive presence and ability to influence stakeholders