Senior Manager, Driver Support

Job Summary

A company is looking for a Sr. Manager, Service Support - Dedicated Drivers.

Key Responsibilities

• Manage all support functions for the Dedicated Driver program, including daily tasks and employee performance evaluations
• Lead and mentor the Dedicated Driver support teams while optimizing processes and developing team performance
• Collaborate with cross-functional teams to enhance the Dedicated Driver support experience and manage financial processing tasks

Required Qualifications

• 5+ years of experience in team management
• Proven ability to develop and implement support-based initiatives
• Experience in environments requiring rigorous process adherence
• Tech-driven with experience in software support
• Understanding of time-critical logistics and business operations is preferred