Senior Manager of Technical Services

Job Summary

A company is looking for a Senior Manager, Technical Services.

Key Responsibilities

• Oversee operational functions of the IT Technical Services team, ensuring services meet business expectations
• Manage corporate budget and service delivery functions, identifying areas for process improvement
• Lead and mentor team members, providing support for professional development and performance management

Required Qualifications

• 10+ years of experience in an Information Technology services department
• 8+ years of experience in a people management role
• Extensive knowledge of healthcare practice and security standards such as HIPAA and HITECH
• Advanced understanding of computer hardware, operating systems, and software management tools
• Experience with incident and request ticketing systems like Jira or ServiceNow