Senior Manager, Virtual Agent

Job Summary

A company is looking for a Senior Manager, Virtual Agent Product Manager.

Key Responsibilities

• Define and drive the strategic vision for AI/ML-powered virtual agent products
• Prioritize features and enhancements based on user research and market analysis
• Develop and maintain product roadmaps while ensuring cross-functional collaboration

Required Qualifications

• 8+ years of experience in digital product management
• 3+ years of experience with AI/ML or conversational platforms
• Understanding of natural language processing and conversational UI/UX best practices
• Experience using data and experimentation to drive decisions
• Ability to manage multiple priorities in a fast-paced environment