Senior Salesforce Business Analyst

Job Summary

A company is looking for a Senior Functional Analyst (Remote/Flexible).

Key Responsibilities

• Conduct business and systems analysis, gathering requirements through various sessions with users and technical staff
• Create reports in Salesforce.com and develop training materials for business users to enhance system adoption
• Provide IT support as a Salesforce.com Admin, troubleshooting complex issues and maintaining documentation related to business requirements

Required Qualifications, Training, and Education

• 8 years of experience as a Salesforce Administrator, ideally in Commercial/Sales process improvement
• Salesforce.com Admin Certification is preferred
• Bachelor's degree in Computer Science is a plus
• Proficient in Salesforce.com reporting and dashboards
• Experience in the healthcare, pharma, or medical device industry is a plus