Senior Solutions Engineer

Job Summary

A company is looking for a Sr. Solutions Engineer, ITSM.

Key Responsibilities

• Specialize in ITSM offerings to design, implement, and optimize solutions for enterprise customers
• Collaborate with cross-functional teams to enhance the customer journey and address client pain points
• Deliver presentations, demonstrations, and proof of concepts to customers and prospects

Required Qualifications

• 5+ years of experience in a pre-sales role with mid-market or enterprise customers
• Experience selling ITSM solutions for managing and delivering IT services
• Ability to interpret complex business problems and collaborate on value-based solutions
• Comfortable in both business and technical contexts, engaging with executives and technical audiences
• Proven track record in building executive relationships and fostering internal collaboration