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Service Delivery Coordinator

7/17/2025

Remote

Job Summary

A company is looking for a Service Delivery Coordinator.

Key Responsibilities
  • Serve as the initial point of contact for customer service issues
  • Manage incident management, service requests, and ticket ownership
  • Support service contracts to achieve business revenue and profitability objectives
Required Qualifications
  • Understanding of ITSM/ITIL definitions, operations, and methodologies
  • Previous exposure to Audiovisual, Microsoft Teams Rooms, Unified Communications, and Digital Signage
  • CTS certification is preferred

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