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Social Engagement Specialist

7/10/2025

Remote

Job Summary

A company is looking for a Social Engagement Specialist to manage social media community engagement and content publishing.

Key Responsibilities
  • Engage with the social media community and publish approved content on various platforms
  • Protect brand reputation by addressing customer inquiries, comments, and complaints through social media
  • Collaborate with internal partners such as CRM and Claims to prioritize social media interactions
Required Qualifications
  • High School diploma/GED equivalent and four years of experience in digital marketing and/or customer service, or a Bachelor's degree with one year of experience
  • Experience in managing social media for a recognized brand
  • Knowledge of social media tools and platforms
  • Experience in building and maintaining online communities
  • Strong copywriting proficiency

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