Software Support Specialist

Job Summary

A company is looking for a Software Support Specialist to provide first-level support to customers and internal users.

Key Responsibilities

• Support order entry and business management software
• Interact with external customers and internal users
• Ensure successful Quality Assurance testing for new features

Required Qualifications

• Basic computer knowledge
• Type a minimum of 30 words per minute
• Proficient with Microsoft Office Suite
• Capability to adapt quickly to changes
• Weekend hours may be required after initial training