South Dakota Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries and insurance policy needs through inbound calls
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports and offer additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service environment
• Willingness to work a full-time schedule, including evenings and weekends