Spending Accounts Customer Service Specialist

Job Summary

A company is looking for a Spending Accounts Customer Service Specialist to provide customer support and services to clients in a remote setting.

Key Responsibilities

• Adjudicate and process claims according to client, IRS, and corporate standards
• Manage and resolve client reimbursements and claims submissions
• Communicate with clients regarding their Spending accounts and process related transactions

Required Qualifications

• High school graduate/GED; Associate's or bachelor's degree preferred
• At least one year of professional phone customer service experience
• Experience in benefits management, specifically with Spending Accounts (FSA, HRA, HSA)
• Proficient in Microsoft Office and general computer skills
• Experience with claims processing and reimbursement processing systems preferred