Patient Enrollment Specialist

Job Summary

A company is looking for a Patient Enrollment Specialist to engage patients and enroll them in care management services.

Key Responsibilities

• Conduct a high volume of outbound calls to patients referred by primary care providers or health plans
• Educate patients about the benefits of participating in care management programs
• Address patient concerns and coordinate onboarding with Health Coaches and internal teams

Required Qualifications

• 1-2 years of experience in high volume cold outreach via phone calls (healthcare experience preferred)
• Familiarity with CRM systems (e.g., Salesforce) and call management tools
• General knowledge of healthcare system functions (e.g., payers, Medicaid vs. Medicare)
• Experience in chronic disease management or healthcare best practices is a plus
• Strong organizational skills and ability to manage multiple tasks simultaneously