Job Summary
A company is looking for a Customer Care Specialist I (Private Seller Exchange).
Key Responsibilities
- Oversee day-to-day inquiries from buyers and sellers via chat, email, and phone
- Provide account management and support throughout the transaction process
- Review and verify data attached to contracts to ensure accuracy and compliance
Required Qualifications
- High School Diploma/GED
- Generally, less than 2 years of experience
- Familiarity with Microsoft Office Suite
- Curiosity and a strong desire to learn
- Previous support experience in a customer-driven environment is preferred
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