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Customer Service Specialist

7/9/2025

No location specified

Job Summary

A company is looking for a Customer Service Specialist.

Key Responsibilities
  • Answer incoming customer service phone calls and resolve patient billing concerns
  • Conduct financial interviews to assess payment ability and eligibility for financial assistance
  • Maintain documentation and productivity standards while supporting continuous improvement initiatives
Required Qualifications, Training, and Education
  • High School diploma or GED required
  • One year of experience in data processing, word processing, accounting, or health care clerical work required
  • Preferred coursework in medical terminology and office practices
  • Preferred certifications in healthcare financial management or coding
  • No specific licensure or certification required

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