New Mexico Remote Contact Center Rep

Job Summary

A company is looking for a Remote Contact Center Representative based in New Mexico.

Key Responsibilities:

• Answer incoming calls and conduct outreach regarding Medicaid inquiries
• Document call information and assist with customer benefit applications
• Review monthly benefit allotments and facilitate insurance coverage changes

Required Qualifications:

• Must reside in New Mexico
• 2 years of customer service experience
• 1 year of experience in a call center environment
• High School Diploma or GED
• Proficiency with computers and data entry experience