Job Summary
A company is looking for a Customer Service Rep-Remote-OVERNIGHT.
Key Responsibilities
- Respond to customer phone calls and emails, managing inquiries and service requests
- Open service requests and sales orders, ensuring timely closure and updates in Salesforce
- Coordinate repairs and technical support with field personnel and manage order processing
Required Qualifications
- High School Diploma or equivalent with 2-4 years of applicable work experience
- Proven experience as a call center representative or in a similar customer service role
- Proficient in English; knowledge of additional languages is a plus
- Working knowledge of MS Office
- Ability to work independently, under pressure, and manage multiple tasks
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