Job Summary
A company is looking for a Customer Service Representative - Bilingual (Spanish).
Key Responsibilities
- Provide first point of contact for customer inquiries and complaints
- Manage customer profiles and coordinate with departments to ensure customer satisfaction
- Evaluate customer problems and offer logical solutions while maintaining effective communication
Required Qualifications
- Customer service experience
- Bilingual in English and Spanish
- Ability to handle a high volume of calls and emails
- Bachelor's degree preferred or equivalent work experience
- Strong multitasking and organizational skills
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